Westhost have recently been “reorganising” their forums with the result that various posts have disappeared. I posted a comment on the forum encouraging them to leave posts from dissatisfied customers, but this has also been deleted. A pity, since I felt it was quite eloquent

Here is their reasoning

Originally Posted by WESTHOST – BChambers Hello Rolling,

As you are aware, we have a number of different threads that provide great information to many people who actively use our forums. Because of the large amount of content within our forums, it is easy for people to get lost in all the posts. We try and keep things organized the best we can so people can find what they are looking for more easily. Recently, we have merged a number of threads that discuss the same topic but yet are spread around in many different locations. We also try to weed out spam and other content that adds little to no value to the forums. You can still find plenty of posts currently within our forums that might feel negatively about a specific issue. It is not our intent or desire to rid our forums of those types of posts.

I agree with you in the sense that the forums provide a place for people to speak their mind. But I also need to balance that with the fact that our forums are frequently used as a reference for many clients looking for information to help them with some question. If they can find what they are looking for more quickly, then we are meeting our objectives.

Obviously they felt that my exhortations added little or no value :-(

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